We are pleased to announce that we are expanding our online booking project that started on August 21, 2019. In addition to, Dr. Bailey and Dr. Currie, we have recently added Dr. Beyer, Dr. D'Agostini, Dr. Piebiak Patterson, Dr. Quinn, Dr. Squires and Dr. Thompson to online booking. If your physician is is listed here and we have your email address on file, you should have received an email inviting you sign up for online booking. If you have not received the invitation to sign up for online booking, and your family physician is participating in online booking, please phone the clinic at (780) 962-9888 to request an invitation.
It is important to note that online booking is facilitated by a third party website (Medeo). In order for your electronic medical record to be compatible with online booking, you must have a unique email address (not shared with a family member). If you currently use a shared email address, we urge you to create an alias email address. Alias email addresses are a unique address, any time an email is sent to that email address it will be delivered to your regular email inbox, so there's no need to keep track of multiple inboxes. Please refer to the pdf guide posted below (under Online Booking at the bottom of the page) to find out how you can create alias email addresses to ensure every family member has a unique email address to use with Medeo.
If you have received the invitation and are already signed up for online booking, you can click on the following link to book and manage your appointments. https://booking.medeohealth.com/westgrove-clinic
If you are having trouble with online booking, please go to Medeo Online Booking Information/Troubleshooting for help, or call the Medeo help line for patients at 1-800-438-1277.
Online booking is only for regular (short) appointments. If you need extra time, or are booking a complete physical, drivers license medical, removal, maternity, or other special appointment, or if you are booking on behalf of a family member, please call the office booking staff at (780) 962-9888 ext. 1 to book.
Please note that when using online booking you should book with your primary care physician - if they are unavailable during the date you are wanting to book we recommend calling the office directly, as there may be a locum physician or team member available to see you.
Each online appointment is reviewed by a staff member prior to your appointment being accepted or declined. Please watch your email inbox for a follow up email to let you know whether your appointment was accepted our declined.
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